Ipad Service
The magic of iPads has reached the hearts and minds of so many consumers that the iPad has managed to qualify as yet another successful Apple product. So, if your iPad ever starts responding strangely to your commands, in order to determine if it needs service you will simply need to browse the many Apple Support pages that offer iPad troubleshooting information.
iPad Service (Source: cdn4.techworld.com)
If the details displayed on these pages let you know that your iPad is in need of service, you will have to find out where you are supposed to get your iPad service. If the Limited Warranty has not expired, you should browse Apple’s website and enter your iPad’s serial number and the country you live in. Those two pieces of information will let you known what service options are available. If the iPad is covered by the AppleCare Protection Plan, you will be able to access the Express Replacement Service that takes care of all eligible repairs for free. What you will have to do in both cases is send your iPad to Apple.
If you are worried about the laser engraving of your iPad, you shouldn’t be. If during service it becomes obvious that the iPad needs to be replaced, the Apple Technical Support team will ask you if you want the replacement device to also be personalized. They will even ask you if you want the same text to be engraved. The only situation in which you won’t get back your engraving is if the work was made by a third party company.
I think that when you send an iPad to Apple for service, you are also interested in the number of days that you will have to wait until the device is returned. Usually the waiting period varies between three and five business days. The only type of iPad that needs to stay in service even one or two weeks is the one that’s personalized. If you decide to use as intermediary an Apple Authorized Service Provider, he will be able to provide more details about the process involved on the spot.
iPad Service (Source: avforums.com)
About the data saved on an iPad sent to be serviced, you should know that it won’t be preserved. In fact it will be erased, so before getting your iPad to service, you should back up its content using iTunes or iCloud. You need to understand that Apple can’t be held responsible for loss of data and is not supposed to offer data transfer services. That means you need to take care of all details regarding the data saved on your iPad on your own. That’s about everything you need to know about iPad service and Apple’s offer.
Written by Brasoveanu Lucian, date Feb 09, 2012 in iPad
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